The way to reach JillLebofsky is by email at editor@jilllebofsky.com. Write to us to report an error, send a better source, or ask how a review was put together. We aim to reply within five business days. We do not answer personal medical questions, and we cannot help with orders or refunds.
How do I contact JillLebofsky?
Email editor@jilllebofsky.com. Messages are read by Claire Hadley, our Reviews Editor. We are an online publication with no office and no phone line, so email is the only way to reach us.
How do I report an error in a review?
We want to hear about mistakes. To help us check your report quickly, please include:
- the address of the page, or the product name if you do not have the link
- the exact sentence, dose, price or term you think is wrong
- what you believe is correct
- a link to your source, such as a study, a government fact sheet, the current label or the seller's refund page
- whether the error could affect someone's safety
We check every report against the original source. If we got something wrong, we fix it and add a correction note to the page. If we think the page is right, we will reply and tell you which source we used. Our editorial policy explains the full corrections process.
How long will a reply take?
We aim to reply within five business days. Reports that affect safety, such as a wrong dose or a missed drug interaction, are looked at first. Simple questions may get a short answer. Messages that are spam, abusive or unrelated to the site may not get a reply.
Can you answer my health question?
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Please do not email us personal health information.
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Can brands contact us?
Yes, if you think a review contains a factual error. Send the same details as any reader, with a source. We do not accept payment for reviews, we do not send copy for approval before publishing, and we do not change findings on request without evidence. See how we review for our method.
What happens to my email?
We use your email only to reply and to keep a record of corrections. We do not add you to a mailing list or sell your address. Our privacy policy explains the rest.